Our goal is to get it right the first time, but for any reason, you are not happy with your purchase iWANPANTS has a 30-day return policy from the time of delivery.
To ensure a speedy return, please request an RA Number from us Support@iwanpants.com (include the “@Return” and the order number in the subject line). May also contact us by phone or text at 253.237.2853, if directed to our answering service please include your contact information and the preferred way to contact you. (M-F 9:30am-4:30pm)
If there is any clarification or if there is anything we can to do to make the returns process more pleasurable, please do not hesitate to ask. Support@iwanpants.com
*Please note: Returned items must be in original condition; unworn, undamaged, unscented, pet hair free in the original packaging with tags attached, and returned in sturdy packaging. (At our discretion, returns NOT returned in their original condition are subject up to a 50% restocking fee)
**Return requests other than for discretionary reasons (i.g., Damaged, Not as Described, Late Delivery) must be made within 7 days of delivery.
***While we do offer, free shipping for exchanges. Returned items purchased for a refund with 'Free Shipping' promotions will have the shipping fees deducted from applicable refunds.
****Returns must be sent within 30 days from delivery or 7 days of approved return request (whichever is greater). Returns after this period may be subject to a restocking fee or rejected
*****After the carrier has received your item, it may take up to 2 weeks to receive and process your return.